Relationship Manager - RBG - Bridgegap Careers

Relationship Manager – RBG

Full Time
  • Post Date: February 8, 2019
  • Offered Salary Competitive Remuneration
  • Career Level Manager
  • Experience 2 Years
  • Gender Both
  • Industry Banking/Finance
  • Qualification Bachelor Degree, Master’s Degree
Job Description

First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

Duties & Responsibilities

Manage and deepen relationships with existing and prospective customers

Win new accounts and resuscitate dormant relationships.

Market the bank’s products to meet customer needs

Initiate development of products required to meet customer needs.

Ensure efficient service and maintenance of existing customer

Ensure zero tolerance for inactive/dormant accounts

Book quality assets and ensure effective portfolio monitoring for early detection of defaults.

As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook

Perform all other duties as assigned by the Business Manager

Key Performance Indicators:

Total Net Revenue

Net yield on Earning Assets

Profit before tax and allocation of shared Cost

CASA Deposit Retention

CASA Deposit Growth

Time Deposit Growth

Performing Loans


Foreign Exchange Transaction Income

Foreign Exchange Transaction Volume

International Cards

Customer Assets products

Bonds & Guarantee

Customer Acquisition Rate

Customer Retention

Credit Quality

Human Capital Return on Investment



First Degree in any discipline. Higher Degrees/Professional Certification an advantage


Minimum experience: 2 years relevant banking (marketing and  credit) experience

Key Competency Requirements


Financial advisory

Credit Structuring & Management

Banking Operations, Products & Services

Regulatory Compliance

Banking structure, policies and procedures.

Core Business Processes

Industry knowledge


Negotiation skills

Strong networking and relationship management skills

Reasoning and analytical skills

Deal structuring skills

Strong credit and marketing skills

Excellent people management skills

IT and Computer appreciation

Communications skills(written and oral)

Portfolio Management

Credit Assessment And Structuring

Marketing/ Sales

Business/ Product Development

Customer Relationship Management

Budget Planning & Control

Financial Analysis Business/ Operational Strategy.

Application Closing Date

Not Specified.