Network Support Engineer - Bridgegap Careers

Network Support Engineer

Full Time
  • Post Date: June 10, 2019
  • Apply Before: July 31, 2019
  • Offered Salary Competitive Remuneration
  • Career Level Officer
  • Experience 1 Year
  • Gender Both
  • Industry Services
  • Qualification Bachelor Degree
Job Description

ipNX is an integrated info-communications company focused on providing every person, every home and every business in Nigeria with world-class information, communication and entertainment services.

Purpose of the Job

  • To improve on the SLAs with customers by reducing the MTTR which will translate to improve service to customers.

Expected Key Results

  • Provision of support to corporate and retail clients, in the form of timely fault diagnosis and resolution.
  • Monitoring and troubleshooting of the core network with the aim of proffering quick and accurate resolution to core network problems.
  • Managing Pre-Installation procedures (site survey), and actual installation, integration and maintenance of microwave radio links (point-to-point, point-to-multipoint and NLOS).
  • Establishing and managing end-to-end connectivity for banks and other corporate bodies.
  • Installation, configuration and integration of new clients into the network.
  • Providing adequate back-end support for field engineers.

Educational Qualifications & Functional Skills

  • Minimum 2.2/Upper Credit Bachelor’s Degree in Computer Engineering /Electrical Engineering or Computer Science.
  • Professional Qualification: CCNA, CCNP

Other Requirements:

  • Customer Focus
  • Tech savvy
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self-Development
  • Nimble Learning.